Privacy Policy

When you contact us or request a quote through this website, we collect the information you choose to provide. This typically includes your name, business or company name, phone number, email address, the suburb or location of your project, and details about the project itself such as type, budget range, timeline and any plans, drawings or photos you attach.

We do not require you to create an account, and we do not collect sensitive information. Our website may use standard analytics to understand how visitors use the site, which involves basic technical data such as pages viewed and approximate location.

We use the information you provide solely to respond to your enquiry, prepare a quote, arrange a site visit, and manage any project we are engaged to deliver. We may also use your contact details to follow up on your enquiry or to keep you informed about the progress of work you have asked us to carry out.

We take reasonable steps to protect the personal information we hold from misuse, loss, and unauthorised access, modification or disclosure. Enquiry details are stored on secure business systems and are accessible only to the people who need them to respond to you and deliver your project.

We do not sell, rent or trade your personal information. We may share relevant project information with trusted subcontractors, suppliers or consultants where it is necessary to prepare a quote or carry out your project, and only to the extent required for that purpose. We may also disclose information where required or authorised by law.

You may request access to the personal information we hold about you, ask us to correct it if it is inaccurate, or ask us to delete it where there is no ongoing reason for us to keep it. To make a request, please get in touch using the contact options below.

We handle personal information in accordance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth). If you have a concern about how we have handled your personal information, please contact us and we will work with you to resolve it.

If you have any questions about this Privacy Policy or about the personal information we hold, please reach out through our contact page.

Fix It Up Pty Ltd · ABN 37 166 086 835 · 3A/10 Jijaws Street, Sumner Park QLD 4074